Strategic Design for Brands Ready to Grow

Category: UI/UX

  • White Electric Coffee Co-Op Rebrand Strategy

    White Electric Coffee Co-Op Rebrand Strategy

    Assignment

    The goal is to develop a rebranding strategy for a local coffee shop to expand its client profile. This rebrand will utilize design principles and a SWOT analysis to enhance the user experience and user interface. The final project includes a redesigned logo, a new value proposition, and mobile application mockups.

    Client

    White Electric is a local coffee shop based in Providence, Rhode Island (RI). This brand is very unique in that it is one of merely a few dozen worker-owned businesses in the country and the first unionized coffee shop in the state of RI. White Electric maintains strong values surrounding social justice, making this an important aspect of the brand’s identity.

    White Electric storefront sign with current logo Providence, RI
    White Electric storefront sign Providence, RI

    Other characteristics that speak to the brand’s identity include the wall dedicated to showcasing artwork by neighborhood artists and inviting local musicians to play in-house.

    Challenges

    Inconsistent Branding

    White Electric has a different logo on its storefront sign, website header, and social media pages. It would be in the brand’s best interest to narrow it down to one logo. After all, a logo is how users recognize a brand and distinguish it from the competition. Consistent branding is important for building trust with the audience.

    No Value Proposition

    White Electric currently offers no value proposition. This is an issue because they are missing out on a key branding opportunity. A value proposition communicates what a brand offers and why customers should choose them over their competitors. It can be the difference between losing a sale and closing it.​

    No Mobile Orders

    The lack of a mobile application for online orders is a missed opportunity for the brand. Introducing a White Electric mobile app will enhance customer experience, provide rich customer data, increase customer loyalty, and sell more products.

    Current White Electric web and social media logos

    Solutions

    Logo Development

    A brand logo is the most important branding element; it is how users identify a brand. As such, it is of the utmost importance that the logo redesign reflects White Electric’s brand identity.

    We wanted to combine common elements among the brand’s existing logos for the redesign. White Electric has a unique and edgy vibe that we wanted the new logo to reflect. Using negative space for the lightning bolt gives the logo a unique form that feels representative of the brand identity.

    Final logo redesign for White Electric

    The chosen typography is also important to note. “Electric” has been the guiding concept for this rebrand, so it was necessary that the typography felt electric. Gin Regular accomplishes this perfectly and Mrs. Eaves OT Regular compliments Gin fairly well.

    The color palette consists of a warm red and an off-white, both of which are significant to the brand identity. The red possesses brown undertones, which represent coffee without being too obvious and overwhelming. The off-white, on the other hand, is a tribute to the brand name White Electric. It also creates a strong contrast against the red while feeling cohesive given their shared undertones.

    The rest of the color palette complements the red and off-white from the logo. This creates a valuable palette to add visual interest for other aspects of branding such as menus, swag, etc.

    New Value Proposition

    Branding White Electric’s new value proposition

    Our proposed value proposition for White Electric is “Spark the flavor. Ignite your day.” This value proposition plays on the brand’s unique and unconventional name for a coffee shop, which further solidifies White Electric’s consumer profile. Furthermore, it promises incomparable coffee and tea flavors as the way for customers to start their day.

    Mobile Application

    A mobile app creates an immersive, convenient, and instantly recognizable experience for customers, where they can browse the menu at their leisure and save their favorite items.​

    White Electric mobile application home screen mockup
    White Electric menu item customization for mobile orders mockup

    Closing

    If White Electric were to implement this rebrand strategy, the brand could enhance the user experience and broaden its consumer profile.

  • NEIT GMW Department: Wayfinding Solutions

    NEIT GMW Department: Wayfinding Solutions

    Objective:

    Neographic Media was challenged with developing wayfinding cues for first-time New England Tech (NEIT) visitors in search of the Graphics, Multimedia, and Web Design (GMW) Suite.

    Process:

    The first step to creating effective wayfinding cues is identifying waypoints that may be confusing for possible personas. An in-depth analysis of the path from the visitor parking lot to the GMW Suite revealed the following areas as possible deterrents from the desired destination: the main lobby, staircase landing, and Two North hallway.

    Main Lobby
    2nd Floor Staircase Landing
    Two North Hallway

    Solution:

    A kiosk in the main lobby was the most practical solution to serve visitors in finding their way around without confusion. This particular node would include a list of all departments to serve not just GMW visitors, but visitors of other departments as well. An oversimplified use case of the kiosk’s function is visitors will enter the lobby from their designated parking lot and see the kiosk, use the kiosk to navigate their path, and then proceed to their destination.

    Mock-up of kiosk design for GMW Suite

    User-centered design was a priority when designing this kiosk. Departments are clearly labeled in a sidebar on the left of the screen. When a visitor selects the desired department, a map will appear to the right, where users can zoom in and out, and look around the space. Text will appear over the map to inform users of the map’s features. The text will dissolve once users perform the function, providing an unobstructed view of the map.

    Close-up of kiosk design – equipped with a menu; clear labels, pictograms, & instructions; highlights selection; map of the selected department; and NEIT branding